1. Data Controller
This website is operated by:
Nicola Pulvirenti/ Sicily Compass
Email: hello@sicilycompass.com
Website: sicilycompass.com
For any questions regarding this Privacy Policy or your personal data, you can contact us at the email above.
2. What Data We Collect
We may collect the following types of personal data:
a) Data provided directly by you
- Name
- Email address
- Any information you provide via contact forms or email
- Information shared during booking or consultation requests
b) Booking data (via Calendly or similar tools)
- Name and email
- Preferred date and time
- Any additional information you provide during booking
c) Automatically collected data
- IP address
- Browser type and device
- Pages visited and time spent on the website
- Interaction with content (clicks, scroll, navigation behavior)
3. How We Use Your Data
We process your data for the following purposes:
- To respond to your inquiries
- To schedule and manage consultation calls
- To provide buyer-side and relocation consultancy services
- To improve the website and user experience
- To analyze traffic and user behavior
- To send follow-up communications (if relevant to your request)
We do not sell your data to third parties.
4. Legal Basis for Processing
We process your data based on:
- Consent → when you fill out forms or provide your data voluntarily
- Pre-contractual measures → when you request a consultation
- Legitimate interest → for website security and service improvement
5. Third-Party Services
We use third-party services that may process your data:
Calendly
Used to manage booking of consultation calls. The scheduler is loaded only when you choose to open it.
Calendly may collect personal data such as name, email, and scheduling details.
YouTube (Google)
Used to show our introduction video. The video player is loaded only when you click play, in YouTube’s privacy-enhanced mode.
Hosting provider (Cloudflare)
This website is hosted and delivered by Cloudflare, which processes technical data such as IP addresses to deliver and protect the website.
Each of these providers processes data according to their own privacy policies.
6. Data Transfers Outside the EU
Some of the services we use may transfer personal data outside the European Economic Area (EEA), including to countries such as the United States.
In such cases, we rely on appropriate safeguards (e.g. Standard Contractual Clauses) to ensure your data is protected.
7. Data Retention
We retain your data only as long as necessary:
- Contact/lead data → up to 24 months
- Client-related data → as required for legal and administrative purposes
- Analytics data → according to platform settings
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us at: hello@sicilycompass.com
9. Cookies and Tracking Technologies
This website does not set its own cookies and does not use analytics or advertising trackers.
The Calendly scheduler and the YouTube video load only when you choose to open them. Once loaded, these services may set their own cookies under their own privacy policies.
If we add analytics or advertising tools in the future, we will update this policy and ask for your consent where required.
10. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be published on this page.